Tag Archives: Teleworker

Enforcing Network Policy Internally, Remotely And To Mobile Devices

 Enforcing Network Policy Internally, Remotely And To Mobile DevicesMany corporations fail to establish and enforce a network policy. A network policy is a set of conditions, limitations, and customized settings designed to control how authorized subjects use network resources. Common examples of a network policy are controlling access to adult, gambling, hacking, blacklisted and other website categories that violate human resource (HR) and security standards. Network Policy requirements can change based on device type, time of day and user role. Its key that network policy is automatically enforced rather than something end-users choose to abide by or most likely will fail when most needed.

Users are the weakest link in any network. Hackers know this and target the majority of attacks at this vulnerability. I constantly hear customers complain about phishing attacks (users clicking a link in a email) or users bringing devices infected with malware most likely obtained while surfing websites that violate network policy. Its also common to see users violate security controls if it impacts their work flow. I had one audit identify internal users VPNing from their workstations to bypass internal network policy due to lack of controls for remote users. Poorly enforced policies will impact your security, reduce workflow and become very costly as a result of failed audits and compromised systems.

Common solutions for enforcing network policy are layer 7 / application layer firewalls, content filters and bolt-on technology such as cloud applications or agent technology that control network traffic from end-points. I wrote a post about the concepts behind web-gateway solutions HERE. The standard offering provides content categories (Gambling, Social Networks, Hate, Sex, etc.) that can be denied, limited or monitored. The more advanced solutions include security components such as anti-virus / anti-malware, layer-4 monitoring, website reputation scoring and other features.

The problem with these solutions is scalability. Most content filers require either user devices to be configured inline (hardcoding proxy settings) or routing traffic to the device (example WCCP). These solutions become difficult to enforce outside of the internal network as well as on devices that are not cooperate assets such as mobile devices.

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(Cisco’s Web-Security Portfolio)

A common solution that addresses external devices is VPNs routing traffic through network policy enforcement solutions (example Cisco AnyConnect with Ironport or ScanSafe). An alternative is using sandbox-based methods such as remotely controlling internal machines (example Citrix). Sandboxes work well however may encourage the wrong user behavior such as emailing information to a g-mail account to bypass the sandbox. One solution I like is Cisco’s OEAP which extends the internal network (including corporate SSIDs) to my home office.ScreenShot2012 06 30at110329PM Enforcing Network Policy Internally, Remotely And To Mobile Devices

Agent and cloud based technology can enforce network policy for laptops and desktops however fail for most mobile device types such as androids and apple devices. The reason is most mobile device manufactures give power to the end-user meaning users can opt out of security (more on this HERE). Some MDM vendors such as Zenprise offer the ability to force network traffic through a VPN tunnel, which is great when devices are managed by a MDM provider but fail when the MDM agent is not present. The only protection that can be applied for mobile devices not using MDM is controlling access to sensitive data through data loss prevention, sandbox sessions or encryption technology. I personally like the MDM enforced by Access Control technology approach.

Network policy can be enforced many ways but must meet your overall business goals and extend to all devices regardless of location. The technology is available however requires investment from leadership to properly build a policy and purchase the necessary tools to enforce it. Most failures in network policy are caused by a lack of focus from leadership.

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Securing Teleworkers: Building A Remote Access Solution For Teleworking

sales working at home office 300x199 Securing Teleworkers: Building A Remote Access Solution For Teleworking
Securing Teleworkers is at the top of the to do list for many organizations. President Obama signed a bill aimed to significantly boost teleworking by federal employees. There are lots of business benefits from teleworking however permitting remote access to internal resources increases risk. Here are some tips to consider when securing your teleworkers.

The most common method for Securing Teleworkers is using a Virtual Private Network (VPN). The concept is establishing an encrypted tunnel between remote endpoints and the internal network so endpoints are serviced like an internal resource. Leading vendors utilize endpoint agents or web-based VPN portals that control what can be accessed. Best practice is to adjust the level of access based on how users authenticate, data being accessed and network they are connecting from. Strong solutions auto establish VPN connections outside the cooperate network and scan endpoints for key loggers prior to permitting access.

A popular enhancement to Securing Teleworkers through a VPN is Network Access Control (NAC) technology. NAC verifies who is accessing the network, captures information about the devices and distributes access based on policy. NAC is like airport security verifying people’s identity and risk level BEFORE permitted access to the plane. Best practice is to increase policy requirements as you increase access rights. For example, permit employees if they are using cooperate laptops with a specific version of antivirus while limit contractors with any version of antivirus. Automating remediation for teleworkers who don’t meet policy is key to reducing NAC trouble tickets.
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Another recommended solution for securing teleworkers is filtering all VPN traffic through a Content Filter. Content Filters enforce web usage policies such as denying adult websites or tracking hours wasted on social networks. Research shows users involved with popular social media games like Farmville spend hours each day that may take place during business hours if not tracked. Leading Content Filters also offer security features to protect users from malicious websites that aim to breach the internal network through compromised workstations.

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A popular alternative to using VPN solutions for Securing Teleworkers is adopting a virtual desktop infrastructure (VDI). Data is kept on the protected network and accessed through a server-client model. The security benefit is clients never directly access the inside network so risk of infection is reduced. A common obstacle for virtual desktop infrastructures is user demands for direct access to data. Permitting direct access could jeopardize VDI benefits unless proper access control and data security transfer methods such as encryption are enforced.

Other options to consider for securing teleworkers are Data Loss Prevention (DLP), host security applications, encryption, and patch management solutions. Best practice recommends DLP for endpoints, email, network and servers that have access to sensitive data. Encrypting sensitive data can add a lot of value as long access rights are enforced. Hardening endpoints with features like disabling wireless when physically connected, limiting USB access to approved devices, forcing sensitive data through encrypted channels and updating endpoints without user intervention is important. The best way to manage security features like these is to limit remote access to corporate issued devices. It’s also a good idea to have all teleworkers sign an agreement specifying your telework policies prior to permitting remote access.

There are many solutions for Securing Teleworkers so it’s important to understand your business operations before selecting a technology. Rushing into a technology could expose your organization to unnecessary risk or an unreliable solution.

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Filed under General Security, Network Admission Control