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The Importance of a BYOD Policy for Companies

Here is a guest post from Pierluigi Paganini. He is a security researcher for InfoSec Institute. InfoSec Institute is an information security training company now offering a mobile computer forensics course.

The IT landscape is dominated by the rise of paradigms such as cloud computing, mobile networking, and social networking, three concepts that have totally revolutionized the daily user’s experience on the web.

Users, in a more or less conscious way, have now become slaves of the concepts of mobility and connectivity, technological change has been rapid and has involved masses of people as never before. There are a billion people, acting as nodes in a global network and exchanging an unimaginable quantity of data, while ignoring the basic concepts of information security.

-        Which means are used for the data transfer?
-        Are the communications channels secure?
-        Where is the user’s information hosted?
-        What is the impact on user’s private and what is the impact of technological innovation for business?

All of these questions need careful reflection to avoid serious consequences for our data, for our digital identities, for our business.

Every day we read the world “BYOD” in many articles, but how much we know about it?

BYOD is an acronym for “bring your own device” and it refers to the fact that employees, business partners, and other users bring their own mobile computing devices, such as laptops, tablets, and smartphones, to the workplace for use and connectivity on the corporate network and for access to business data. The repercussions, from the security perspective, are extremely serious, because the absence of proper policies regulating the use of these devices exposes user and company to risk of data leak and cyber attacks.

These policies have to address the ways in which employees could use the devices once out of workplace, the mechanisms of access protection to be adopted, data encryption, data accessible by the mobile platform, and limiting the execution of applications that can be run outside the company (e.g., email client or data mining applications).one The Importance of a BYOD Policy for Companies

Suggestions for a secure BYOD policy

The proper management of mobile devices and their use by employees when outside is a critical aspect for the security of enterprises. Companies today may choose to be compliant to different standards and regulation; the majority of them, such as ISO 27001, already cover many aspects that could improve a BYOD policy.

Because the presence of mobile devices inside companies and government agencies has increased at an impressive rate, ordinary business relationships with other enterprises, such as clients and providers, require the definition and the adoption of a proper BYOD policy. Sophos proposed a document titled “BYOD Risks and Rewards” that reports that one in four devices used today for work are either smartphones or tablets.two The Importance of a BYOD Policy for Companies

Figure 1 – Sophos BYOD Survey

The SANS (SysAdmin, Audit, Networking, and Security) Institute in March 2012 published the whitepaper “SANS Mobility/BYOD – Security Survey.” The survey found that “only 9 percent of respondents felt completely aware of all mobile devices accessing their enterprise infrastructure and applications. At the same time, nearly 40 % felt they were fully aware of their devices, while nearly half did not have the level of awareness that they should.”three The Importance of a BYOD Policy for Companies

Figure 2 – SANS Institute -State of Mobile Devices Awareness

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An Overview Of Zenprise Mobile Device Management MDM – Setting Up A Zenprise Lab

 An Overview Of Zenprise Mobile Device Management MDM – Setting Up A Zenprise LabBring Your Own Device (BYOD) has become a hot topic for many industries. Lately security people are using the term BYOD like datacenter folks classify everything as Cloud. My team has advised our customers using a best practice BYOD architecture (more info HERE) and like many consultants feel Mobile Device Management aka MDM is a key factor.

A few months ago I posted about one of the market leaders, MobileIron, HERE. I have received multiple requests for another vendor and chose the current leader Zenprise according to Gartner’s Report “Critical Capabilities for Mobile Device Management”. Plus I really like Zenprise.

Zenprise offers all the popular features expected from leading MDM vendors such as controlled remote wipe, policy enforcement (passwords, etc.), flagging jailbroken devices and enabling location. A few differentiators as of today for Zenprise are the ability to remotely login into phones (similar to remote desktop for windows), secure content distribution and Mobile DLP, application-specific VPN tunnels, and SIEM integration.

The architecture of Zenprise is similar to other MDM vendors. They have a management system (Zenprise Device Manager, or ZDM) and enforcement system (Zenprise Secure Mobile Gateway (SMG)). The Zenprise SMG is what denies email services to devices that violate policy. They also have a component that sits inside the network and does advanced diagnostics and troubleshooting for Microsoft Exchange and BlackBerry Enterprise Server (Zenprise Service Manager, or ZSM). Like many MDM vendors, Zenprise has an agent that sits on endpoints to enforce policy. Most people install both the ZDM and Zenprise SMG since it makes sense to enforce policies. Licensing for cloud or on-premise is based on the number of endpoints and drops as larger quantities are purchased.

To try Zenrpise out, go to https://zencloud.zenprise.com/zencloud/cloudUser/create and fill out the form to gain access to a free trial of the cloud service. You can also request Zenprise software to setup an on-premise trial however you will have to request that from a Zenprise sales person or partner such as World Wide Technology Inc. One you gain access to the management system, login in and you should hit the main dashboard.

Screen Shot 2012 05 09 at 2.14.11 PM An Overview Of Zenprise Mobile Device Management MDM – Setting Up A Zenprise Lab

After logging in, the main Zenprise landing page will show devices you are managing. Details include Jailbroken / Rooted, Managed / Unmanaged, Serial numbers, IMEI/MEID, last connected, User, OS Version, etc. You can click a device and see details such as what apps are installed, how much battery life is available, installed certificates, etc.


Screen Shot 2012 05 09 at 2.40.40 PM An Overview Of Zenprise Mobile Device Management MDM – Setting Up A Zenprise Lab

Zenprise policies are pretty easy to setup and can be device specific. The screenshot below shows a blacklist policy for Angry Birds and Dropbox on iOS devices. Screen Shot 2012 05 10 at 3.51.53 PM An Overview Of Zenprise Mobile Device Management MDM – Setting Up A Zenprise Lab

You have a few options in Zenprise to add a new device. One option is downloading the Zenprise agent from iTunes / Google Play and enrolling. Enrolling requires the ZDM address, username and password. Once you login, it will prompt you for certificates and any profiles configurations setup by administration. IMG 0012 An Overview Of Zenprise Mobile Device Management MDM – Setting Up A Zenprise Lab

Once Zenprise is installed, the user can access apps offered by administration and view the agent configuration. IMG 0017 An Overview Of Zenprise Mobile Device Management MDM – Setting Up A Zenprise Lab

Other methods in Zenprise to add devices include registration using the administration dash (asks for the serial number of the device) and sending out a registration link via email or txt.Screen Shot 2012 05 14 at 11.02.55 AM An Overview Of Zenprise Mobile Device Management MDM – Setting Up A Zenprise Lab

There are many options in Zenprise for reports which include inventory, software, jailbroken / rooted and hardware. Below is a screenshot from the next release coming out in June/July 2012. Check out www.zenprise.com for more info on their solution. NewZenImage An Overview Of Zenprise Mobile Device Management MDM – Setting Up A Zenprise Lab

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